Time to Outsource Key Medical Billing and Collections Tasks? [See Checklist.]

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Outsourcing Revenue Cycle image

Change may not always be easy, but for many practices outsourcing the more tedious medical billing and collections duties to experts can save time and boost profitability. Many times outsourcing also frees up your staff to focus on other important practice duties — including more patient engagement and interaction.

But how do you know if this strategy is right for your medical practice?

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Shelf Life: Can You Delete or Destroy Old Records & EOBs?

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Electronic Health Record Security

When I went for a recent annual checkup, my doctor came into the room carrying a tablet on top of a folder of paper records.

I asked about the paper files, and she said her medical practice keeps them and will rely on electronic health records going forward. This hybrid paper-past, digital-future approach didn’t seem very efficient. It also got me to wondering about the shelf life of paper or electronic medical records.

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How to Manage Overpayments: Paying Back Patients & Payers

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How to Handle Overpayments at Your Practice

Sometimes a medical practice gets reimbursed too much money for services provided, which leads to an overpayment.  The insurance carrier usually makes the overpayment, but sometimes patients pay too much for a particular service too. In either case, promptly return the overpayment to the appropriate person or payer.

If a patient pays more than required, notify them as soon as you discover the overpayment. A practice often can handle the overpayment in more than one way, but the provider cannot legally hold on to the money indefinitely.

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3 Reasons Patients Really Like EHRs

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Even if Meaningful Use incentives do not drive your practice to adopt a new EHR, consider upgrading for patient satisfaction and engagement.

Increased productivity, reduced costs, better care coordination – you probably know many of the EHR benefits from the provider perspective. But what’s really in it for your patients?

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4 Ways to Improve Payer-Provider Relations in 2015 and Beyond

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4 ways to improve provider-payer relationships

 

The physician-patient relationship garners a lot of attention, particularly with the increasing focus on patient-centered care and satisfaction measures.

However, payer-provider relations can be just as important to your practice’s viability. Forming fruitful relationships with the companies that reimburse your claims can mean the difference between getting paid or not.

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Getting the Most from Modifier 59, 25 and 91: A Guide for Coders

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most misused modifiers

“If it isn’t coded, then it hasn’t been done.”

Correctly applying modifiers, though, isn’t always as easy as it seems. Many times providers inappropriately use modifiers, an action that inevitably can lead to claim denials.

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