by | January 9th, 2012

‘Other’ Useful Health Technologies: Digital Patient Scheduling

 ‘Other’ Useful Health Technologies: Digital Patient Scheduling

Most healthcare technology news these days revolves around electronic health records (EHRs). With meaningful use initiative deadlines looming and EHR software functionality issues coming to light, it’s no wonder they grab so many headlines. There are a number of other technologies, however, that deserve to be just as newsworthy.

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by | August 23rd, 2011

4 Tips for an Effective Medical Answering Service

 4 Tips for an Effective Medical Answering Service

Managed properly, forwarding your lines to an answering service can be an effective way to field patient calls after-hours. Your practice can provide a better level of care, filter messages for on-call personnel and avoid the high costs associated with hiring dedicated staff. However, done improperly, relationships with patients can be harmed and money wasted. This [...]

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by | May 17th, 2011

Measuring the Cost of Patient No-Shows

 Measuring the Cost of Patient No-Shows

When a patient misses their scheduled medical appointment, it affects more than just their health – it affects a physician’s bottom line. The risk of medical complications from patient no-shows is very real, but it can be expected; what may be more shocking is the surprising cost it has for a physician’s practice.

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