Power Your Practice

Primary care in the U.S. is undergoing a transformation — from physician-centered practices to patient-focused teams. An outpouring of energy, thought, and work has gone into this transformation, and a clear picture of this new primary care practice is emerging.

To understand how practices are approaching the creation of a successful patient-centered medical home, the research team of the California HealthCare Foundation conducted site visits and extensive interviews with the leadership and all levels of staff at seven high-performing primary care practices.

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In today’s connected business environment, many industry sectors – media, IT and finance, just to name a few – have embraced the use of remote, “telecommuter” employees to grow their workforce.

Healthcare, however, has been a bit behind on this trend. Since so much of medical care involves direct patient-practice interaction, the industry hasn’t always been a natural fit for the adoption of remote employees.

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Since the dawn of photography, thinkers have questioned the meaning of art and how humans should interpret it. Aesthetics were no longer thought of as mimetic and impulsive – suddenly there was a method to artistic whimsy.

Have you ever thought of your practice in terms of aesthetics, however? Perhaps the arrangement of the furniture in your lobby and the art you chose to hang up on your walls were artistic choices. Do you think of your revenue cycle management system as ‘pretty’?

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With the advent of practice management software, there is no limit to the data your practice can measure.

Deciding exactly what reports and statistics are the most meaningful is important. Your practice will be focused on bottom-line stats like net collection percentages, but your office manager and billing staff may focus on clean claims or how long it takes to capture demographics on a new patient.

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